Refund policy

Replacements

We have a 7-day replacement policy, which means you have 7 days after receiving your item to request a replacement.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a replacement, you can contact us on our contacts page. Please note that replacements will need to be sent to the following address: 24 Connolly St, Googong, NSW 2620 using Australia Regular Post, and customers will need provide a shipping receipt showing costs of shipping.

If your replacement is approved, we’ll send you a replacement item and will refund you the cost of return shipping (according to receipt). Items sent back to us without first requesting a replacement will not be accepted.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
Unfortunately we do not offer refunds or store credits on any purchases on our store.